A very professional service throughout, from describing our options within their showroom, to the initial site survey and installation.
I have worked with the contractor on many previous projects and they provide a good service both pre and after sale.
We are extremely pleased with the quality of the doors and windows The directly employed fitters, which was important to us, due to previous problems with sub contract labour, did an excellent job, hard working, punctual clean and tidy A number of neighbours have commented on how good the final appearance is Overall we are very happy with the end result and would not hesitate to recommend the firm.
Excellent product, good quality work and installation completed exactly as promised. When issues were identified, the company responded quickly to ensure a quality outcome.
Very helpful, punctual and polite.
Yes they were really good, clean and professional, finished on time. Very pleased.
Excellent communication pre-sale. Difficult, extended job - most issues dealt with satisfactorily although some unhelpful moments.
Great service, great product.
I have always rated HQJ at 10 over the past year as they are usually excellent in all respects. This time I was a little disappointed after the installation of two windows to find that although the kitchen window was again excellent, the upstairs window was left dirty both inside and out. Also, my newly decorated hallway was damaged during the installation with paint chipped off the wall half way up - although I had specifically shown the contractors the area and asked them to be careful. I wasn't informed of the damage at the time and discovered it just after HQJ had left. Sometimes I have had to request receipts and confirmations to be provided so that I can keep my own accounting up to date during the sequence of works being carried out.
Very happy with the work done.
Jamie replace my room window , glass , window hinge all job look very good and tidiness. He has done great job throughout start to finish. In future I would really recommend to my friends and families about your window company.
Great service, great products
Professionals would highly recommend
Took care during the installation
Great product and customer service, I would definitely have no hesitation in recommending them.
Good service and product
The installers were polite and knowledgeable about the product, left the site clean and tidy. The window frames are of good quality.
Extremely happy with my new door the fitters were extremely pleasant and tidied up after themselves and did a great job
Very good service indeed. When on the day after installation one of the catches was not working, they came out that same day and fixed it.
Can highly recommended this company from planning to completion they were excellent.
The fitters were helpful, friendly and efficient. The opening part of the window then seemed to stick after installation. After contacting the company, a senior fitter was booked for me, for an appointment the next working day. He arrived as promised, adjusted the opener and solved the problem. I was very pleased with the service I received, thank you.
High Quality Joinery gave an easy to understand quote which was honoured. They turned up when promised, and worked hard to fit the bifold doors well. When we had 2 or 3 "snagging" issues, they came and rectified them well. We found them really good to work with.
Very efficient and resolved any issues quickly The fitting team were very helpful and worked hard to complete the job.
Although one of the units ordered proved to be defective, the Company immediately dealt with the problem and installed the new unit very quickly. Good communication from the Company throughout the procedure.
No problems with the installation that I am aware of.
I have used this firm since 1979 in my professional capacity and have had no problems with them. They are always carry out any work in a very capable manor, always working in a vey clean, polite and tidy way. If any problems do arise, which has only only happened twice, they are always very quick to return and correct it. Working in my professional capacity, and the type of work I carry out, I use them because they are a local firm , if any problems arise, they are easily available to attend and rectify the problem. Would highly recommend them.
Would for sure use them for future project.
Be mindful on how the edges around are finalised. We had descrepancies on who was finishing the installation of doors. Builders or window installers.
Helpful staff, really pleased with the windows installed
Could improve communication.
I would highly recommend this contractor.
No comments needed as happy with work
The chaps from High Quality were friendly, hard working and pleasant to have in the house. They also tidied up very well after themselves. Would definitely use this firm again.
First class service. From purchase through to installation
Always very accommodating on all jobs.
Very pleased with the customer service and work carried out and I love my new windows.
Very polite and neat finish
Really friendly, very tidy and all in did great work.
Professional company, good service and polite/friendly and helpful staff.
Very professional and courteous. Product is great and would definitely recommend.
Professional, polite & excellent workmanship.
Great service throughout the process.
Excellent work and high quality products. Strongly recommended.
Paul was very good letting me take time to decide what I needed ,workmen very friendly and considerate
High Quality Joinery have completed a number of projects for me in the past and I have always received the highest standards of service from them.
The customer support in the lead in period was poor, never calling me back. The product (door) is of a high standard.
Excellent service and wonderful windows!
Excellent service and lovely windows..
They were excellent
Good company and excellent installation.
Regarding our new windows, 'thank you so much for such a fantastic job'.
Comments I would like to add that we are extremely happy with the job! - the guys were very tidy workers and they did an expert job! We will certainly be recommending you to our friends and colleagues. Thanks again for an excellent and professional piece of work!
Mike and Michelle
I couldn’t be more delighted with our new doors, the fitters were completely helpful, professional and efficient. I would have no hesitation in recommending you to friends.
Fantastic job all round, very pleased with our new window.
Really pleased with our new bay window, would recommend you to our friends.
Ash Vale, Surrey
I would also like to say how professional your team were. A huge thank you to Andy, Richard and Gary who worked so quickly and tidily. They were cheerful, willing and polite and there was so little disruption to the rest of the house and to me personally.
We are absolutely delighted with the end result and we would like to thank you and your guys for the great work that has been done.
Not only did you provide the window at a very competitive rate, but the work was also carried out in a professional manner from quotation to plastering! I would have no hesitation in recommending your services or indeed, using your firm for any future requirements.
At all times you were efficient, helpful with no pressure. I am very pleased with the result and would happily recommend employing your company to anyone.
I would like to take this opportunity to thank the men who did the work for an excellent job professionally done.
Comments I would like to take this opportunity to thank you all at High Quality Joinery for providing an excellent and friendly service. I shall certainly be recommending you to anyone who wants windows or conservatories.
Credit must be attributed to your fitters, Andy and Richard who carried out the work most conscientiously and with great expertise and we are more than delighted with the end result. Thank you.
Colin and I have been extremely pleased with all the work you and the guys have done, and at this stage, we would be more than pleased to recommend you to others. An excellent job!
High Quality Joinery Ltd. Lynchford Lane, Farnborough, Hampshire, GU14 6JD Registration: 1085039 London, VAT Reg. No: